AP Energy & Property Services Ltd (company no. 17521692) is responsible for the personal information you give us. Contact us at info@apenergyandpropertyservices.co.uk or on 07743 278589.
What we collect
When you ask for a quote we collect your name, phone number, email address if you give it, the property postcode and size, your preferred date, any notes and any photo you upload. When you call or email us we keep a record of that conversation.
Why we use it
We use your details to reply to your request, give you a quote, arrange and carry out the work, send certificates and reports, and invoice you. Our lawful basis is that this is needed to take steps at your request before entering into a contract, and to perform that contract. We keep job records to meet our legal and accounting obligations.
Who sees it
Quote requests are processed by our website host, Netlify, and stored in our email. EPC details are lodged on the government EPC register, as the law requires. We don't sell your details or use them for marketing.
How long we keep it
If you don't go ahead, we delete your request within 12 months. If we carry out work, we keep job and invoice records for six years for accounting purposes.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it, by contacting us. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website doesn't use cookies or tracking.
Last updated November 2026.
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